I’ve fallen in love… How to place an order?
It’s so simple!
– First, add the piece to your cart.
– Then, write your address and choose a payment method.
– Confirm your order.
– That’s it! You will get an email if your order succeeded.
If the piece is already marked as reserved or sold, you can send me an email to know if the buyer is still going through the purchase, or subscribe to my newsletter to get an email when my shop is updated.
Do you accept payments by installments?
If you use Paypal (and if your account qualifies), you can pay in three or four installments. Your order is sent 48 hours after the first payment is completed. It’s so convenient to plan a gift for a special occasion!
Which payment methods are accepted?
For the parcel to be sent in 48 hours, you can pay by:
– Bank transfer
How much are the shipping costs?
The packing fees are included in the shipping fees: brand new box, tissue-paper, Styrofoam…
Parcel posts are registered with insurance and sign for delivery.
– France: between 13 and 15 euros, depending of the parcel’s weight.
– Other countries: please ask me to do the math for you!
I have fallen in love with a piece but (s)he has already been sold, can you make the same for me?
My art is One Of A Kind, sorry!
My pieces look like siblings though : a future creation may look like your crush!
A newsletter subscription is the safest way not to miss the creation of your dreams.
Is it possible to place a customized order?
To allow my imagination to have free play, I don’t do custom work.
However, you can ask me for a bear on request.
You just tell me the size you would like, when it is your turn you will be able to choose the colour (among the mohairs and alpacas I show you).
Of course, there is no commitment from any side. You are free to purchase the piece or not.
If you don’t have a crush, the piece will join my online shop.
Then, you can ask to stay on my waiting list (you become last, not to make the others wait too long) or cancel your request.
I would like to give one of your creations to a child…
My textile sculptures are intended for adults and not for children (under 14).
They can not endure to be handled excessively, their eyes and joints are not secure, and they can not be washed.
These are not toys.
I’ve purchased one of your pieces, do you have some advices about its upkeep?
To remove dust, all you have to do is brush the fur regularly. I advise you to use an iron brush (like one you would use for a dog). Every once in a while, you should tousle the fur with the tip of your fingers, to give it some volume. Most of all, like all textiles mohair and alpaca absorb bad smells, they should not be exposed to smoke.
In last recourse, if you have a steam cleaner, you can use it but the steam cannot touch the fur directly. Personally, I tested that solution: I covered the steam cleaner with a wash cloth not to burn the piece. You have to proceed carefully and in several times, not to soak the fur (the piece would have much trouble drying).
Couldn’t find any answer to your question?
Feel free to ask me you question directly, just contact me!